Christmas and New Year Opening 

We close at 16.00 hours on Friday 22nd December for Christmas and re-open with a skeleton staff at 08.30 hours on Thursday 4th January 2024.

For anyone looking for equipment to be delivered before Christmas, orders must be received and processed by Tuesday 12th December (subject to stock availability). 

We have limited slots available for those looking to take delivery of equipment in the first week of January. Anyone looking for delivery this week should have their order received and processed by Friday 15th December.

For spare parts, orders must be placed by Tuesday 19th December for delivery before Christmas (subject to stock availability). Any orders placed after this date will not be processed until Thursday 4th January and will be delivered as soon as possible after then.

Warranty Service

We will have cover to process emergency warranty calls from Wednesday 27th - Friday 29th December inclusive. This should be requested via email only to service@falconfoodservice.com

Our service support team will return to work on Wednesday 3rd January from 08.30 hours.

Thank you for your custom during 2023 and everyone at Falcon wishes you a very merry Christmas and a happy new year!