Distributors
01786 455 200
info@falconfoodservice.com
Working at falcon
At Falcon, continual improvement and development are key foundations of our business. This can be seen running through the company, not just in new product development and manufacturing operations but in our commitment to our personnel. Our people are our most important assets and we look to provide an environment, support network and the opportunity for people to develop and enhance their skills to the betterment of themselves, our company and our customers.
Lainox, in partnership with Falcon Foodservice, is looking for a driven and ambitious Regional Sales Manager to help accelerate our growth across the UK. This is a rare chance to represent a global, premium brand backed by the strength, resources and reputation of both Lainox and Falcon — two leaders in professional kitchen innovation.
You’ll take ownership of developing and growing sales of Lainox appliances, utilising the full portfolio — combination ovens, blast chillers and accelerated cooking systems — working with key accounts, foodservice consultants, national groups and the wider dealer network. You’ll also collaborate closely with the Falcon regional sales team to maximise opportunities, strengthen relationships and expand our presence.
This role is all about driving growth and developing relationships: nurturing existing customers, introducing new products and opening doors with new operators as part of our ambitious expansion plans.
Find out more...
As Digital Marketing Executive you’ll help shape how our brand shows up online. This is your chance to join a forward-thinking marketing team where your ideas won’t just be heard — they’ll be used. Your creativity, insight and digital instincts will directly influence how we engage with distributors, consultants, chefs, operators and the wider foodservice community across every major digital platform. This is a hands-on, high-impact role. You’ll be the driving force behind Falcon’s online visibility, brand storytelling, and digital lead generation.
You’ll take ownership of our website, create compelling digital content, lead our social media strategy, manage Google Ads campaigns — and ensure every interaction with Falcon feels polished, consistent and unmistakably Falcon.
Full job description...
We are looking for an experienced and proactive Field Service Manager to join our team. In this dynamic role, you’ll use your technical expertise and problem-solving skills to provide outstanding support to both internal and external customers.
Key Responsibilities:
- Provide expert technical support to internal teams and external customers. - Visit key customers both on-site and at office premises to offer hands-on assistance. - Investigate and resolve product and site-specific customer complaints. - Support product engineering teams with new product reviews. - Deliver engineering training in line with company standards. - Assist in evaluating service contractors’ performance. - Support sales, marketing, and product engineering teams with trial units and exhibitions when required. - Contribute to product warranty reliability reviews. - Ensure compliance with environmental, health & safety regulations to maintain a safe working environment.
